get
https://example.com
POST /v2/cases/{id}/actions/participant — Add a request participant
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Adds a user as a request participant (watcher) on the case in Jira Service Management.
Request body
| Field | Type | Required | Description |
|---|---|---|---|
userIds | array of string | No | Affiliate user IDs to add as watchers. Adding users other than yourself requires affiliate_super_admin/affiliate_admin — a non-admin caller supplying userIds gets 403. If omitted, the caller adds themself as a watcher, which requires the caller to have a linked Jira account |
Errors
| Status | Code | Description |
|---|---|---|
| 403 | FORBIDDEN | Non-admin caller passed userIds to add someone else |
| 422 | INVALID_FIELD | Caller has no linked Jira account (self-add), or userIds contains a user not in this affiliate / with no linked Jira account |
| 404 | — | Case not found |
Required role
affiliate_super_admin, affiliate_admin, or affiliate_agent