get
https://example.com
POST /v2/cases/{id}/actions/reporter — Update the case reporter
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Sets the reporter on the case, both on the case record and on the linked Jira Service Management issue.
Request body
| Field | Type | Required | Description |
|---|---|---|---|
userId | string | Yes | Affiliate user ID to set as reporter. Setting the reporter to a user other than yourself requires affiliate_super_admin/affiliate_admin — a non-admin caller supplying another user's ID gets 403 |
Response 200
200{
"success": true,
"data": {
"reporter": {
"accountId": "5f8a...",
"displayName": "Jane Doe",
"email": "[email protected]",
"user_id": "usr::abc123"
},
"issueKey": "SUPPORT-42"
}
}Errors
| Status | Code | Description |
|---|---|---|
| 422 | INVALID_FIELD | userId missing, case has no linked Jira issue, target user isn't linked to a Jira account, target user isn't in the same affiliate as the case, or target user isn't active |
| 403 | FORBIDDEN | Non-admin caller passed a userId other than their own |
| 404 | USER_NOT_FOUND | userId does not resolve to a user |
| 404 | — | Case not found |
Required role
affiliate_super_admin, affiliate_admin, or affiliate_agent