post

Adds a comment reply to the case in Jira Service Management. Optionally attach a file (multipart upload).

Request

Content-Type: multipart/form-data

Required role

affiliate_super_admin, affiliate_admin, or affiliate_agent

Rate limit

Rate-limited to 10 requests per minute per user. This budget is shared with POST /v2/cases/{id}/actions/attachment — the two endpoints draw from the same counter. Exceeding it returns 429 with X-RateLimit-* / Retry-After headers.

Response 200

{
  "success": true,
  "data": {
    "comment": { "id": "12345", "body": "...", "...": "raw Jira comment object" },
    "attachments": [],
    "transition": { "...": "Jira transition result, if the reply triggered a status change" }
  }
}

There is no top-level commentId field — the created comment is data.comment.