Elevate Visit to Synchronous

put

https://{telegra.url}/orders/{id}/actions/elevateVisitType

The Elevate Visit Type endpoint allows affiliate administrators to convert asynchronous visits to synchronous (video) visits. When the videoRequested flag is included, the system will automatically trigger video consultation scheduling for the patient.

How It Works

Visit Type Conversion: Converts asynchronous visits to synchronous visits
Video Consultation Trigger: If videoRequested: true is included, the system creates an event that triggers video consultation scheduling
Patient Notification: Patient receives video consultation scheduling invite.

Prerequisites

Order must contain asynchronous visits
Order status must be in an allowable state for visit elevation
User must have affiliate admin permissions

Allowable Order Statuses

requires_waiting_room_egress
requires_scheduling
requires_prerequisite_completion
requires_provider_review
requires_affiliate_review

Error Handling

Error Condition	HTTP Status	Response
Order not found	404	`{"error": "Order not found"}`
No async visits	409	`{"error": "Order visits is already synchronous"}`
Invalid order status	409	`{"error": "Order visits can't be updated to synchronous in [status] status"}`
Permission denied	403	`{"error": "Insufficient permissions"}`

Language

Credentials

Bearer

URL

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