Product update — July 31, 2026

Identity verification. Patients can complete a Vouched identity check mid-journey, and a completed verification remains valid for 365 days.
Post-checkout disqualification. When a post-checkout answer disqualifies a patient on a paid order, the order and any linked subscription are unwound automatically and a refund summary is shown. The post_purchase_disqualification_processed webhook reports the outcome.
Journey disqualifier flow. Affiliates can define disqualifier logic and an optional redirect for disqualified patients.
Add-on questionnaires. Journeys can offer add-on products with their own eligibility questionnaire and custom disqualification copy.
Questionnaire reuse on renewal. Renewals reuse questionnaire instances from the originating journey instead of asking the patient again.
Two webhook events added: message-from-patient-received and order_reminder_sent. Sample payloads are now published for every public v2 webhook event.
KPI dashboard. Order, visit, and fulfilment metrics behind the Manager dashboard.
My Subscriptions is available as a patient portal tab, enabled per affiliate.
Affiliate support email and logo are configurable, and the logo resolves into outbound email.